A 99.9% Server Uptime
We have set up our cloud hosting platform using reliable hardware and significantly modified software. Our admins have installed a modified version of Security–Enhanced Linux on each of our hosting servers to ensure maximum safety and reliability. We’ve set up a number of DoS prevention units combined with highly effective firewalls to make sure our network is invincible and secure.
Our cloud hosting plans offer a 99.9% server uptime guarantee. And irrespective of which datacenter you choose, our uptime guarantee stays unchanged.
A 99.9% Network Uptime
In addition to our cloud hosting system, we’ve also set up our own internal network in all our datacenters. Everything is based on high–end hardware parts built by Juniper. Furthermore, on each router, we’ve configured a firewall with an intricate algorithm that will filter all shady requests.
Because of this, in each of our data centers – in our US based datacenter, in our UK based datacenter, in our FI based datacenter, in our Eastern Europe based datacenter as well as in our AU based datacenter, you can enjoy a 99.9% network uptime guarantee. And this guarantee is valid with all hosting solutions in each datacenter.
A 30–Day Money–Back Guarantee
Even though we have done just about everything to lower all potential risks with our cloud hosting packages and even though we offer excellent client support, there are situations when the customer is simply not happy with what we offer. Or he needs to switch to a more powerful web hosting service, such as a VPS server or even a dedicated server.
That is the reason why our company offers a 30–day money–back guarantee with each of our cloud hosting packages, no questions asked. If you are not happy, you will get a full refund.
24/7 Technical Support
If you have ever had to wait for hours for a response, you are aware of how irritating this can be, particularly when your web site is at stake. This is why we offer a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our techs will be right here and they will reply to you in under sixty minutes. And the best thing is that their average response time is just 20 minutes!