Help Channels

  • Video Tutorials
  • Video Courses

  • Learn very fast the simplest way to update a file or transfer a database via our collection of step by step video classes.

  • F.A.Q.
  • A F.A.Q. Section

  • We include a user–friendly Frequently Answered Questions section where you will discover solutions to the most often asked questions.

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  • Ticketing System
  • A Ticketing System

  • Our support team is present 24 hours to answer your technical questions. Expect a solution within max 1–hour after you have completed the ticket.

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Types of Support

  • Shared Hosting Support
  • Cloud Hosting Help

  • If you need assistance maintaining your cloud hosting account, or need more resources for your sites, simply let us know and we’ll give you the right answer.

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  • VPS Hosting Support
  • VPS Servers Help & Support

  • In case that you encounter troubles administering your SolusVM admin interface, or with any of the applications your VPS has been pre–installed with, just notify us.

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  • Dedicated Hosting Support
  • Dedicated Servers Help And Support

  • If you need to get qualified hints and tips from a webmaster or wish to change the set–up of your dedicated server, let us know.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • We have a team of experienced specialists wanting to assist you with anything related to your semi-dedicated server. They are available 24/7 throughout the year.
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