1 hour ticket response
We are focused on providing a fast and proper response to every technical support ticket sent by a user. Our professional customer care staff members will review your problem and will think of the most efficient solution. We offer a 1–hour response time guarantee for all support tickets. As a matter of fact, the average client support ticket response time has proven to be twenty minutes.
A Top–Class Customer Support Service
We have a team of web hosting support engineers who are ready to answer all your requests whenever you require assistance. Most of our technical support team members have lots of years of experience in the cloud hosting sector, which implies that you can constantly rely on quick and detailed answers to your inquiries.
An Easy–to–Navigate Help Section
To help you find a quick tip on how you can use a given feature, we have implemented a truly user–friendly Help Center section in your Website Control Panel. You can search through a large collection of web hosting account administration articles and website management articles, check the F.A.Q. database or watch our step–by–step video tutorials.